Big Air Trampoline Park is jumping soon to Warner Robins

WARNER ROBINS – Big Air Trampoline Park is preparing to land in Warner Robins and become the next family-friendly destination.

The trampoline park will be at 2930 Watson Boulevard, where Sears and Conn’s HomePlus were previously located. The location will be a 40,000 square foot indoor adventure park, offering approximately 65 fun attractions, each unique.

Big Air is a new trampoline park franchise based in California, founded in 2015. 

Franchise Owner Dustin Pelletier became the company’s first franchisee and opened their first franchise in Spartanburg, S.C. in 2016. Now, he is looking to expand to middle Georgia.

Pelletier said he has been with Big Air since the beginning and it has been fun working with the franchise. He described the company as small, but adaptable. 

The biggest difference Big Air has compared to other trampoline parks is the way they market and attraction offerings, Pelletier explained. The way the company views its customers is also a key difference. He shared that the park caters to younger kids more than older teenagers. The park makes sure its facilities are “mom-approved” because they know parents are the customers. Pelletier believes the mental shifts they focus on are what make them unique. 

The trampoline park will offer a full-service café, a feature not found at other parks, according to Pelletier. The café will offer hot and fresh food like pizza, churros, chicken tenders and ICEEs, all cooked at the location. He said they want to give kids and families something to eat instead of having to go somewhere else to eat after jumping off the walls. 

Pelletier said their attention to detail also sets them apart from other parks. He explained their locations are not going to have just concrete floors, unpainted walls and ceilings. Instead, they will make sure the flooring is clean, covered, and everything is padded and painted. The park will also make sure bathrooms are presentable and large, while water fountains are clean and ready to use. 

“We really pay close attention to those details because we know that mom cares about those things,” he said.

The park will also have relaxing places to sit while taking a break from jumping. Pelletier said he believes these details are what make Big Air better.

Pelletier is always looking for locations that are either underserved or have potential for a trampoline park. While searching for a location in Georgia, he looked at Athens, Columbus, Macon and eventually, Warner Robins popped up on his radar. He then thought it was a cool area and smaller compared to bigger markets. He said smaller markets are what he likes the most because it is more compact and community-centric. 

“We like that area, we like the road that we’re going to be on [and] we feel like the demographics are right in line with what we are used to and we really hope to set a high standard for all the others to follow,” he said.

Right now, the park is waiting for the City of Centerville to approve its permits, which takes 30 to 60 days to get approved, according to Pelletier. He said they are ready to get started.

The park is anticipated to open in early December or February. Pelletier said when permits are approved, they will start construction right away. They have started to give themselves a head start by putting in equipment, which does not require a permit. 

“We’re ready to go full speed ahead,” he said. 

The park’s prices will be in line with their other locations. Standard prices for everyday are approximately $22 for one-and-a-half hours of jumping time or all-day jumping for approximately $30. 

Big Air is an award-winning birthday party place. It has 11 locations throughout the United States, and each one has won an award for best birthday party. This is something the park excels in. 

Pelletier shared that their birthday party packages start at $300, which includes everything for 10 jumpers. It also includes pizza, drinks, setup, cleanup, reserve special time in the park’s exclusive party rooms, grip socks, invitations, a dedicated party host, cups, plates, napkins and everything the customer needs for a successful birthday party. 

“The reason is we really want moms to have a stress free birthday party. All they have to do is show up, we’ll take care of the rest and we’ll make sure that everyone has a great time,” he said.

Pelletier believes daily deals and specials make Big Air unique. 

On Tuesdays, they have “10 Buck Tuesdays” where people can jump for an hour for $10 compared to their daily price of $22. On Mondays, they have “Monday Madness” where they offer six to seven different items in the café and grip socks will cost only a dollar. 

“We have very cool unique prices for that to make it affordable and make it where people who can’t afford the $22, they come in these days and you’ll get a much better value,” he said.

Big Air also offers Family Days on Thursdays and Sundays, where four people can jump for an hour. That will cost approximately $100 and includes a large pizza and a pitcher of soda. 

Pelletier said there are a lot of ways people can come and jump more economically. 

He shared that Big Air is all about being active and becoming part of the community, wherever they are involved. 

The park has a list called “Street Teams” where they will come for free to local events. For example, they will come out to a school’s field day, a church’s back-to-school event or a city’s fall festival. Pelletier said they bring fun, interactive games and free items for attendees.

He said the goal is to be a part of the community and interact with special events. 

“[We want to] be more than just a place that people come to, we want to go to the special events also. I think being involved in the community is one of the goals we have for this location and just to be a part [of it],” he said.

Pelletier believes Big Air is generous with communities by being there for people in need. He said there are a lot of opportunities where people ask them to donate items, and they never say no.

Big Air is also always looking for families in need to sponsor, whether it’s providing them with school supplies or giving schools additional supplies. They also help families in distress by providing them with a special birthday party celebration.

“We really want to be a part of the community that way and give back. Those are the things we have as goals for this location; just to be more than a place where people come to but we’re a place where people think about when they think of fun,” he said. 

Pelletier shared there are a lot of great things to do at Big Air, from birthday parties, family events and special occasions. 

“Our mission statement is to make their day fun and memorable. Part of our core values are to really make sure that we excel in relationships and build in the community,” he said. “We really want to shine and be the best we can be. We really think that doing those things are going to set a very high standard and hopefully the Centerville [and] Warner Robins area appreciates that.”

To keep up with Big Air Trampoline Park Warner Robins, follow their Facebook here or look up their Instagram: @bigairwarnerrobins.